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Call 2-1-1 and access help today

211 is where to go for help – any kind of help.

Whether it’s food, shelter, mental health, or even help to find a job, United Way and its partners have worked together to create 211—a single point of contact for those who don’t know where to turn for help.


What is 211?

211 is a 24/7 referral service available in over 150 languages, assisting people who need information but don’t know who to contact. If you need financial, social, or mental health support, 211’s information and referral specialists can connect you with thousands of community, government, and social services.

This is a free and confidential service 

When should I contact 211?

If you need food, were recently laid off, cannot pay your rent or utilities, or are new to the Alberta Northwestern region and cannot find childcare or a doctor, reach out to 211 for help finding the right services. Visit for more information.

Access 211 support today:

You can reach 211 anytime 24 hours a day and 7 days a week

  • Over the phone: Dial 2-1-1

  • Text INFO to 211

  • Live chat


In case of an emergency, please dial 9-1-1.

You can also reach 211 24/7 using one of these toll-free numbers:

  • 1-888-482-4696 (Edmonton & Northern Alberta)

  • 1-855-266-1605 (Calgary, Central & Southern Alberta)

A United Way Initiative

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